Question 1

How can I become a Travelgate Partner?

Accepted Answer

Visit our platform, click “Contact Travelgate,” and submit the short form—it takes about two minutes. Our partnerships team will follow up promptly to get you started.

Question 2

What are the benefits of using the Travelgate app?

Accepted Answer

The Travelgate app allows you to manage bookings, monitor performance, and access real-time insights on the go. It's a powerful tool for travel businesses to stay connected and efficient.

Question 3

What resources are available for onboarding?

Accepted Answer

Travelgate offers a comprehensive onboarding guide, including certification resources, API documentation, and customer success support.

Question 4

How can I access the Hotel-X API Playground?

Accepted Answer

Access the Hotel-X API Playground via the Travelgate documentation to explore and test API queries, customize GraphQL requests, and view real-time responses in a safe development environment.

Question 5

How can I troubleshoot common API errors?

Accepted Answer

For common API errors, refer to our Errors and Warnings list. It provides detailed steps to resolve issues like timeouts, communication errors, and data retrieval problems.

Question 6

What is the importance of uptime in Travelgate?

Accepted Answer

Uptime is critical for ensuring seamless connectivity and uninterrupted service. Travelgate prioritizes high availability to minimize disruptions and maximize operational efficiency.

Question 7

What payment methods does Travelgate support?

Accepted Answer

Travelgate supports multiple payment methods, including credit cards, virtual credit cards (VCC), and other supplier-specific payment types. For more details, check our payment guide.

Name	Type	Description
Language	String	Gets or sets the language code for the amendment request.
AccommodationRq	AccommodationRQ	Details of the accommodation associated with the amendment request, such as the accommodation type and code.
AccommodationRq/Type	AccommodationType	Specifies the type of accommodation being requested, such as Hotel or Rental.
AccommodationRq/Code	String	Represents a unique code identifying the accommodation in the request.
Reference	Reference	Reference information containing client, supplier, or hotel locators for the booking associated with the amendment request. Validation of these locators is performed based on the metadata restriction information.
Reference/ClientLocator	String	The booking locator provided by the client.This is typically used to match the booking in the client's internal systems.
Reference/SupplierLocator	String	The booking locator provided by the supplier.This identifier is used to reference the booking in the supplier's system.
Reference/HotelLocator	String	The booking locator specific to the hotel, provided by the supplier. (Optional)This may be required in cases where the hotel system uses its own unique identifiers.
BoardCode	String	Gets the code of the new board type.
BoardName	String	Gets or sets the name of the new board type.
PaymentType	PaymentType	Gets or initializes the payment type for the amendment request.
PaymentCardInput	CreditCardInput	Gets or initializes the credit card input for the amendment request.
PaymentCardInput/Type	CreditCardType	The type of the credit card.
PaymentCardInput/Number	String	The credit card number.
PaymentCardInput/Cvc	String	The Card Verification Code (CVC) of the credit card.
PaymentCardInput/Expiration	CreditCardExpiration	The expiration date of the credit card.
PaymentCardInput/Expiration/Month	Integer	The expiration month of the credit card.
PaymentCardInput/Expiration/Year	Integer	The expiration year of the credit card (last two digits).
PaymentCardInput/Expiration/YearFull	Integer	Gets the full four-digit year of the credit card expiration.
PaymentCardInput/IsVcc	Boolean	Indicates whether the credit card is a Virtual Credit Card (VCC).
PaymentCardInput/Holder	Holder	The holder information of the credit card.
PaymentCardInput/Holder/Name	String	The name of the holder.
PaymentCardInput/Holder/SurName	String	The surname of the holder.
PaymentCardInput/Holder/PersonalTitleType	PersonalTitleType	The personal title type of the holder.

AmendBoardInput

Properties

Properties​

Properties