101 Error - System Exception

What Does a 101 Error Mean?

A 101 error (system exception) occurs when Travelgate does not receive a required tag or field while parsing the supplier’s response. This error can also appear if the Buyer omits necessary fields in their request.

How to Resolve a 101 Error

1. Check Required Fields – If you’re a Buyer, make sure your request includes all mandatory fields for the specific operation. If you’re a Seller, ensure your response contains all fields expected by Travelgate through the integration.
2. Contact Support – If you're unsure which fields are missing or how to correct the issue, reach out to Travelgate support for assistance.

tip

Check our Documentation and GraphQL API Reference for a complete list of mandatory fields required in our API. 🚀