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201 Error - Error Retrieving Data

What Does a 201 Error Mean?​

A 201 error will appear in your content method response when your static content data needs to be updated.

Error Example​

<applicationErrors>
    <type>201</type>
    <description>Error retrieving data</description>
    <httpStatusCode>0</httpStatusCode>
</applicationErrors>

How to Resolve a 201 Error​

Follow these steps to resolve the error:

  1. Access our Platform.
  2. Navigate to the Connections section and click on Connections Content.
  3. Force an update to ensure you receive the latest information from your Seller.
  4. Verify if the error persists after completing the update.
  5. If the issue continues, contact our Customer Support team for assistance.