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201 Error - Error Retrieving Data

What Does a 201 Error Mean?​

A 201 error will appear in your content method response when your static content data needs to be updated.

Error Example​

<applicationErrors>
    <type>201</type>
    <description>Error retrieving data</description>
    <httpStatusCode>0</httpStatusCode>
</applicationErrors>

How to Resolve a 201 Error​

To resolve a 201 error, start by checking whether the method you're requesting is implemented by the Supplier by reviewing their Metadata. Make sure to include the implementedand languages fields in your Metadata query request, as outlined in our Documentation.

  • If the method is not implemented: Contact the Seller directly to discuss adding that method.
  • If the method is implemented:
    1. Verify your credentials and API Request Compliance.
    2. Access our Platform and navigate to the Connections section and click on Connections Content. Then, force an update to ensure you’re retrieving the latest data from the Seller.
    3. Check whether the error persists after the update.
    4. If the issue continues, contact our Customer Support team for further assistance.