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HubStatus Codes and Errors

What Are the Potential HubStatus Codes in a Method Response?​

  • HubStatus 1: OK - The request has been successfully executed without any Hub errors.
  • HubStatus 2: EXCEPTION - This code indicates that the request encountered an uncontrolled exception at the Hub level.
  • HubStatus 3: TIMEOUT - The request encountered a timeout error. A HubStatus code of 3 means the Hub timeout set by the Buyer in their request was insufficient to parse the Seller's response.
  • HubStatus 4: UNDEFINED - This code signifies that the request encountered an unspecified Hub error.

I Received a HubStatus 3 Error in My Legacy Pull Buyers API Response. What Can I Do?​

To prevent HubStatus 3 errors, ensure that the Hub timeout set by the Buyer is at least 300ms higher than the provider timeout tag. This additional time allows for sufficient parsing of the Seller's response.