How to Reset a User 2FA
If a user needs to reset their 2FA (Two-Factor Authentication) method, follow these steps:
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Log in to the Travelgate Platform.
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Click on Settings.
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Navigate to Users Management to view the list of users in your Organization.
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Filter the user you want to reset 2FA for.
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Click the three dots next to their name and select Reset 2FA. Confirm your action.
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The user will receive a new QR code the next time they log in, enabling them to set up 2FA on their new device. This option is only available to Admins or Owners.