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Connections Details

Welcome to the My Connections section! This guide will help you track, activate, and manage your connections at Travelgate.

How to Check My Connections​

To view and manage your connections, follow these steps:

  1. Log in to the Travelgate Platform.

  2. Ensure you are browsing as either a Buyer or a Seller, depending on your Partner type.

  3. Click Connections in the top menu, then select My Connections.

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What Information Can I Find in My Connections?​

In the My Connections section, you will find a list of all your connections and their respective access details.

Filtering Your Connections​

You can filter your connections using the following parameters:

  • Access Status:

    • Working: The access is active and fully operational.
    • In Progress: The automatic activation process is ongoing. If an issue arises, Travelgate's team will manually intervene.
    • Pending Seller's Feedback: The access is in a validation phase, awaiting additional details from the Buyer or Seller.

  • Access Type:

    • Live: Access using production credentials.
    • Test: Access using test credentials.
Access Type Information

The access type (live or test) is based on the credentials agreed upon by the Buyer and Seller. Both parties must ensure consensus on this, as the access type is editable per access.

  • Access Active Status:

    • Yes: The access is active and operational.
    • No: The access is inactive, meaning no further Hotel-X requests will be processed. Note: Deactivating an access may take time to fully propagate through the system.

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Additional Access Information​

  • Hotel-X Access Code: Unique identifier for the access.

  • Supplier Code: The Supplier's specific code for that access.

  • Access Name: Name identifier for the access.

  • Partner Name: The Partner connected via the access (Buyer or Seller).

  • Updated & Created Date: View the last modification date and the original creation date.

  • Accommodations: Number of properties available for that access.

  • Context Code: Check the content codes used.

  • Buyer Integration Type: If you're a Seller, you can check if your Buyer is integrated via the Hotel-X API or the Legacy Pull Buyers API. If using Hotel-X, a label will be displayed.

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tip

Still using our Legacy Pull Buyers API? Upgrade to Hotel-X API to access enhanced features!