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Connections Settings

In addition to tracking your connections, you can modify, copy, or delete accesses within Travelgate.

How to Manage or Delete an Access

Within My Connections, you can perform several actions at the access level:

  • Edit Access: Modify the current credentials for an access.

  • Copy Access: Duplicate an existing access.

  • Delete Access: Remove an unused or invalid access.

  • View Logs: Track historical changes made to an access.

  • Get Form Data: Retrieve configuration details in JSON or XML format for storage or system integration. Note: Only users with ADMIN permissions can view stored passwords.

    tg_access_actions

Handling Connections via the Legacy Pull Buyers API

For Buyers using the Legacy Pull Buyers API, managing credential deactivations requires an additional step beyond the My Connections section:

Steps to Disconnect a Legacy API Connection

  1. Permanently Deactivating a Connection:

    • Submit a Case Request via the Travelgate Platform.
    • The deactivation will occur at the connection level, not just for specific credentials.
  2. Deactivating Specific Credentials:

    • Credential management should be handled directly between the Buyer and Seller to ensure traffic stops from the Buyer's system.
    • Activate or deactivate the Hotel-X Access Code accordingly to reflect the actual traffic being sent.
  3. Seller Actions if Requests Continue:

    • If a Seller continues to receive traffic from a deactivated access, contact the Buyer to confirm they have deactivated the credentials on their end.