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AIna: Travelgate AI Assistant

Say Hello to AIna, Your Multilingual AI Assistant!​

At Travelgate, we understand the importance of efficient support. That's why we're excited to introduce AIna, our multilingual AI assistant powered by Large Language Models (LLMs). AIna is designed to answer your Travelgate-related questions using our Official Documentation.

You can easily interact with AIna from any section of our Platform with just one click. Available 24/7, AIna is here to assist you with common inquiries, usage tips, and App information.

Our Portal:

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Our Documentation:

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Our Support Portal:

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Our Discord Server:
Engage with AIna directly via our Discord channel -ask-ai. It functions similarly to traditional support channels but is enhanced with AIna’s capabilities. Prefer private interactions? Simply mention @aina in private channels. Give it a try! πŸš€

Experience a New Level of Support​

AIna is seamlessly integrated into our Customer Support Portal to improve your experience and make support more intuitive. Key benefits include:

  • AI Powered by Real Experience: AIna leverages the extensive experience and documentation available on docs.travelgate.com, enabling quicker and more efficient case resolution.
  • Enhanced Support with LLMs: Our AI assistant provides personalized and adaptive responses using advanced Large Language Models (LLMs), improving response times and boosting user satisfaction.
  • Always Up-to-Date: AIna continuously learns from interactions to stay current, ensuring our support remains relevant and effective.
  • Constant Improvement and Human Oversight: Our team reviews AIna's interactions to enhance documentation and refine responses, maintaining a balance between AI efficiency and human touch.
  • Simplified Process: Our system improvements make it easier and more intuitive for you to get the support you need, with user-friendly interactions that simplify complex issues.
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Don't forget to check out our AIna User Guide for tips and techniques to engage with AIna effectively. πŸš€