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Quickstart

Introduction​

Experience seamless booking reconciliation with our powerful, fully integrated solution. Whether you’re already a Travelgate partner or working with external providers, our system automatically validates and reconciles data from Buyers and Sellers, detecting discrepancies in real-time. Minimize disputes by leveraging transparent data triangulation that pinpoints errors the moment they arise, ensuring faster resolutions and boosted trust among all parties involved.

If you are a developer and want to quickly jump into the code, check out our API integration section.

How It Works​

  • Effortless Data Ingestion: Easily feed booking information into our platform via a built-in API.

  • Match & Verify: Our system triangulates data between Buyers, Sellers, and Travelgate. It checks and compares statuses, prices (amount and currency), cancellations (including penalties), and—optionally—detailed property information like hotel name, address, and room details.

  • Automated Reconciliation: Verified bookings are reconciled instantly, and updates are shared across all parties. This ensures accurate records, faster dispute resolution, and far fewer billing errors.

  • Notifications & Reporting: Any anomalies are flagged automatically. Receive web notifications or generate custom reports so you can act promptly and maintain full control of your booking ecosystem.

Why Use Reconciliation Solution?​

  • Buyer-Seller Reconciliation: Avoid unnecessary fees and minimize billing errors by ensuring all booking data is accurately captured and validated between parties.
  • Travelgate-Buyer and Seller Reconciliation: Verify that Travelgate's booking data perfectly matches Seller and Buyer records, preventing costly integration errors.
  • Track "Ghost" Bookings: Reconciliation actively monitors reservations, ensuring no unaccounted bookings slip through the cracks
  • Accurate External Cancellation Billing: Adjust Travelgate billing for cancellations processed "out-of-band" (directly with the seller), ensuring charges align with the final seller status
Important

For Travelgate billing adjustments, only external booking cancellations (processed directly with the Seller outside Travelgate) are considered. Only the cancellation status count is recalculated; amounts, fees, and other data are ignored.

What We Reconcile?​

Our reconciliation solution provides comprehensive coverage across all critical booking data points during the Match & Verify process:

  • Booking Statuses: Track and reconcile all status changes, including Confirmed, Cancelled, Pending, and Modified
  • Financial Accuracy: Verify prices (amount and currency) to ensure consistent financial records across all parties
  • Cancellations and Penalties: Accurately process all cancellations, including any associated penalties and fees
  • Booking Details: Confirm all core information, including hotel, room types, and board basis
  • Date Verification: Ensure check-in/check-out dates match across all booking records