Offices

Distribution Master files contain the product you will buy and sell in our Marketplace: hotels, mealplans and other required data to apply your business rules subsequently.

Create and configurate offices for your agencies.

info

An office is a lower level than an agency. An agency can have several offices.

Create and Upload your Offices Master File

To get started, create your offices master file in the correct format and then upload it to your FTP account. We've provided a template file below ⬇️ to help you with this process. Just click on the file name, add your data, save it in CSV format, and then upload it to the corresponding folder in your FTP.

sftp.xmltravelgate.com

📁Distribution
     📄Master_Offices.csv

File Format Specification

• File Name: Master_Offices.csv
• Directory: Distribution
• Delimiter: Hashtag (#)
• Data:
  • Office Code (mandatory)
  • Office Name (mandatory)
  • Agency Code (mandatory): To which the office belongs to.
  • Is Active (mandatory): Boolean.
  • Markup (mandatory)
    • If there is a decimal, the value has to be set using ‘.’ as separator.
• Note:
  • The first line is not a header line: it contains data directly.
  • The data of the fields is not encapsulated by " or any other character.
  • Each line represents a room.
  • Any blank line will be skipped.
  • If a field’s data is not mandatory and we don’t want to set it then we just keep it empty: e.g. …##…
  • The file and its data have to be encoded using UTF-8. Otherwise there can be stored strange characters.

📹 Learn how to change the format of the csv file in order to edit and save it

TAKE INTO CONSIDERATION

• If an office exists then it is updated.
• If an office does not exist then it is created.
• Existing offices that are not referenced are not removed.
• If an existing office has to be removed from system then you have to contact with Travelgate.
• If there is any problem with a office's information then it is omitted (and logged) but the load continues.