Skip to main content

204 error - No results found (for Push Sellers)

What does a 204 error mean?💡​

The 204 error is returned whenever a Seller does not return any results for the specific Search criteria set in the Buyer's request (e.g. hotel, dates, market, etc.).

Please check our article on 204 error - No results found for further information on this error.

What are the typical causes of a "no availability" error for Push Sellers?🔎​

Here are the possible causes for availability not being displayed for Push Sellers in our Extranet, along with the corresponding solutions:

  1. Deactivated hotel/rates/rooms: Check the SetUp section and ensure that the hotel/rates/rooms are not deactivated. They will be highlighted in red if they are.

    204_error_inventory_1

  2. No product loaded for requested rates/rooms: If no product is loaded, availability results will not be obtained.

  3. Close Sales, Close On Arrival, or Close On Departure enabled for requested dates: Days with Close Sales will be highlighted in red, while days with sales Closed On Arrival and/or Closed On Departure will be highlighted in a different shade of green and a checkbutton will be also applied.

    204_error_inventory_2

  4. Incorrectly loaded booking limit: Verify that the booking limit has been loaded correctly.

  5. Mismatch in search criteria: Ensure that the search criteria in your request matches the criteria previously loaded for those rates/rooms.

info

Don't forget to check our Documentation for further information on our Inventory Extranet🚀