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On Request status in Quote

Understanding Status RQ in Quote Response

You may receive a status On Request (status RQ) in Quote response in those cases the availability of the option previously selected is pending to be confirmed by the Seller.

The Seller returned an OK status for the option selected in Search, why do I receive a RQ Status in Quote?💡

Some Sellers may return options with an OK status in Search response, and then return a "RQ" status in Quote response. One of the reasons could be that the Seller has cached options on their side.

What should I do if I receive a status RQ in Quote response?🔄

If you receive status RQ in Quote response, you should run a new Search request and restart the Booking Flow.

Have any doubts or inquiries? Our amazing Customer Care team is just a ticket away. Reach out to them via Tickets, and they will be more than happy to help you out 🚀