Logging: Access your XML logs via TravelgateX
How can I use Logging? 🔍​
- Log onto TravelgateX.
- Click on APPs > Logging.
- Decide if you prefer to search by connection, reference or session ID.
- Then, select the connection(s) and adjust the filters:
- Time range (UTC)
- Operation type: Book, Quote, Cancel, Search, Other.
- Status/Error code: list of errors.
- Click on Search
info
Please be aware that operation type “Search” will only return results when the search has been audited first
What information does Logging provide me? 📤​
If your search criteria returns logs, Logging will display the following information:
- Timestamp
- Duration of the transaction
- Connection
- Client
- Access
- Status/Error Code
- Operation type
- Session ID (as unique identifier for this transaction)
- Traffic Type (Basic, Optimized, Scheduler, Speed)
- Actions: Download link, as logs can be downloaded individually or in bulk using the "Download All" option above the table.
- If your search returns many results, we recommend you use additional filters on the right: “Filter by Supplier”, “Filter by Access” or “Duration”: