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Status in Book response

What does the status in a reservation response indicate?​

Once a Book (Reservation) method is run, our API response will provide its Book status. This status represents the current status of the reservation and can be categorized into three possible values: OK, ON_REQUEST and UNKNOWN.

What are the different values that can be assigned to the Book status?🔎​

  1. OK: The reservation was completed with no problems.
  2. ON_REQUEST: The reservation was completed but the product is still not available by the Seller, so the reservation goes into a waiting list. It is the Buyer’s responsibility to check if the booking is OK.
    Please note that a Book status may change over time: you may receive an ON_REQUEST status in Book response, and after running a Booking Query some seconds later the status may have already changed to OK.
  3. UNKNOWN: During the reservation process, an issue led to an unknown reservation status. The Buyer is responsible for verifying with the Seller that the booking has been confirmed.

What should I do if I receive a reservation status other than OK in Book response?​

Although you may also run a Booking Query in order to check the status of a reservation, please note that you should always contact the Seller in order to check the actual status of a booking in those cases you receive a booking status other than OK or no response at all.

What should I do if I receive an OK status and an error in the same Book response?​

If you receive an error + reservation status OK in Book RS (ReservationRS), the reservation status prevails over the error.