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HubStatus codes and errors

What are the potential hubStatus codes that can be returned in a method response?💡​

  • Hubstatus 1: OK - This code indicates that the request has been successfully executed without any Hub errors.
  • Hubstatus 2: EXCEPTION - If you receive this code, it means that the request has encountered an uncontrolled exception at the Hub level.
  • Hubstatus 3: TIMEOUT - This code indicates that the request has encountered a timeout error. A hubStatus code of 3 indicates that the hub timeout set by the Buyer in their request was insufficient to parse the Seller's response.
  • Hubstatus 4: UNDEFINED - If you receive this code, it means that the request has encountered an unspecified Hub error.

I have received a hubStatus 3 error in my Legacy Pull Buyers API response, what can I do?⚠️​

To prevent hubStatus 3 errors, it is important to ensure that the Hub timeout set by the Buyer is at least 300ms higher than the provider timeout tag. This additional time allows for sufficient parsing of the Seller's response.

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