Offers
After selecting the client, the Channel Manager and the hotel you will be able to select in the Choose your Load field, the Offers option. Finally, indicate the base rate and the offer you want to update.
How to load availability and supplements/discounts
In the following panel you will be able to load different stop sales for your offers.
- From - To: Date range when the conditions will be applied.
- Close On Arrival: Stop sales on arrival date: in the date range specified before is not possible to do a check-in with the offer. If you check "On" you will apply the close on arrival condition, if you check "Off" you will delete a close on arrival condition if it was previously load and if you check unspecified you won't apply any change (on/off) in the close on arrival condition.
- Close On Departure: Stop sales on departure date: in the date range specified before is not possible to do a check-out with the offer. If you check "On" you will apply the close on departure condition, if you check "Off" you will delete a close on departure condition if it was previously load and if you check unspecified you won't apply any change (on/off) in the close on departure condition.
- Close Master: Stop sales: in the date range specified before is not possible to stay with the offer, so the client will not receive availability with free night offers for any stay that include those days. If you check "On" you will apply the close master condition, if you check "Off" you will delete a close master condition if it was previously load and if you check unspecified you won't apply any change (on/off) in the close master condition.
Please, remember that the offer availability days and min/max length of stay it can be updated in the SetUp section.
Frequently Asked Questions
How is the "Applicable Days of Week" field applied in an Inventory offer? Is it based on the check-in date?
Yes, the "Applicable Days of Week" field is applied based on the check-in date of the booking. If, for example, a free nights offer only has Monday selected in this field, it will only apply to bookings, within the offer's date range, whose check-in date is a Monday.
What is the system's process when a single reservation meets the criteria for multiple simultaneous Inventory offers?
Inventory offers do not mix with each other. Each eligible offer is treated as an independent rate applied on top of the base rate it is linked to.
If a booking meets the criteria for multiple offers (e.g., Offer 1 and Offer 2), the availability returned by the system will include:
- The base rate.
- The rate resulting from applying Offer 1 to the base rate.
- The rate resulting from applying Offer 2 to the base rate.
The Buyer is responsible for filtering and deciding which final rate (rate or the best applied offer) should be shown to the customer. Inventory simply provides all applicable rate options.