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Overview

At Travelgate, we highly value the power of Community. We're excited to launch our new Discord Server, specifically designed for our Network of users, Partners, and developers. This platform is not just a communication tool; it's a hub for sharing ideas, collaborating, and driving innovation.

Discord’s versatile features perfectly match our vision. It enables real-time communication through instant messaging, voice chats, and video calls, ensuring swift and efficient interactions. Additionally, its high-quality streaming capabilities are ideal for hosting webinars, live demos, and virtual events, providing our community with rich, interactive experiences, regardless of location.

Who we are

Our Community includes Travelgate employees, Partners, travel tech enthusiasts, product experts, and anyone passionate about travel technology. Curious about Travelgate’s new Discord Server? Learn more here! 🚀

Our Discord Channels​

  • Announcements: Channel for important Travelgate events, releases, and Community updates.
  • Seller Releases: Notifies users about every seller integration install/rollback, new versions, and updates.
  • Status: Provides current system status notifications.
  • Ideas Hub: Got a fantastic idea to enhance our Marketplace and products? Share it here!
  • Spotlights: If you are a verified Partner in our platform, this channel is for you. Stay tuned for exclusive highlights from the Travelgate Network, including important announcements, updates, and much more!
  • Ask-AI: This channel (-ask-ai) operates like traditional support channels, but with a powerful twist: AIna, our multilingual AI assistant. Powered by Large Language Models (LLMs), AIna is designed to specifically address your questions about Travelgate, providing responses based on our Official Documentation. Give it a try!

Ideas Hub​

Submitting Your Ideas​

  1. Search Before You Post: Before submitting your idea, ensure it hasn’t already been suggested. If a similar idea exists, react with a ⭐ and add your comments to enhance it further.
  2. Be Clear and Concise: When posting, clearly describe the problem your idea addresses and what you aim to achieve.

Reacting and Commenting​

  1. Show Your Support: Click the ⭐ to support ideas you like. This helps us understand what’s important to our Community.
  2. Add Context: Share your thoughts in the comments to help us understand the context and nuances of your idea.

What Happens Next?​

Your feedback is key to influencing our product teams. Here’s how your contributions shape our development process:

  1. Idea Review: We review each idea and consider it alongside feedback from other teams and systems.
  2. Prioritization: Ideas are evaluated based on various criteria, including company vision, strategy, and broader business needs.
  3. Feedback Integration: While we may not implement every idea, we aim to address the underlying issues you highlight.

Impact and Implementation of Your Ideas​

Your ideas and reactions are essential to us at Travelgate. While we cannot promise specific timelines or implementations, every suggestion you provide is taken seriously and considered in our product discovery process. Your feedback could inspire us to prioritize and implement changes that address the core issues you highlight.

Each idea and comment is reviewed carefully, and the Community can react with a ⭐ to those that resonate most with their challenges and needs. Keep your input coming, as it plays a crucial role in driving improvements and innovations.

tip

Join the conversation and let’s innovate together! 🚀