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AIna: TravelgateX AI Assistant

Say hello to AIna, your multilingual AI Assistant!​

At Travelgate, we recognize the importance of efficient support. That's why we're excited to introduce AIna, our multilingual AI assistant. Powered by Large Language Models (LLMs). AIna is designed to specifically address your questions about Travelgate, providing responses based on our Official Documentation.

You can easily interact with AIna from any section of our website with just one click. Available 24/7, AIna is ready to assist you by answering common questions, offering usage tips, and providing App information.

Our website:

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Our Documentation:

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Our Support Portal:

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Our Discord Server:
Remember that you can interact with AIna directly through our Discord channel -ask-ai. It functions like traditional support channels but is enhanced with AIna. If you prefer, you can also mention @aina in the private channels. Whatever your preference, give it a try! 🚀

Experience a new level of Support​

AIna is seamlessly integrated into our Customer Support Portal to enhance your experience and make it more intuitive. Here's what it brings:

  • AI Powered by Real Experience: AIna is fueled by all the experience and documentation developed at docs.travelgate.com. This enables AIna to provide faster and more efficient problem resolutions when creating a case.
  • Enhanced Support with LLMs: Our AI uses Large Language Models (LLMs) to understand and respond accurately, providing more personalized and adaptive support. This technology significantly cuts down on response times, enhancing overall productivity and user satisfaction.
  • Always Up-to-Date: AIna continuously learns from interactions to stay up to date, ensuring our support keeps improving, just like how leading companies keep their AI solutions fresh and effective by constantly feeding them new data and insights.
  • Constant Improvement and Human Touch: Our team reviews all conversations to enhance our documentation and refine AIna's responses, ensuring we maintain a human touch while leveraging cutting-edge AI.
  • Simplified Process: We’ve improved the system to make it even easier and more intuitive for you, enhancing the overall user experience. Our focus is on making complex issues easier to solve with streamlined, user-friendly interactions.
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Don't forget to check out our AIna User Guide for tips and techniques to engage with AIna efficiently🚀